Data Collection
A Variety of Methods
Surveys: mail, telephone, web, using the Tailored Design Method
- 60-station telephone interviewing lab, state-of-the-art CATI data collection software, complete mailroom facilities and printing services, secure online data collection, large capacity servers and survey hosting
Focus groups, face-to-face interviews
- Trained facilitators, multiple language interviewers and translators, digital video, digital audio, and stenographer services
- Combining one or more survey mode strategies helps maximize response rates