Data Collection


A Variety of Methods

Surveys: mail, telephone, web, using the Tailored Design Method

  • 60-station telephone interviewing lab, state-of-the-art CATI data collection software, complete mailroom facilities and printing services, secure online data collection, large capacity servers and survey hosting

Focus groups, face-to-face interviews

  • Trained facilitators, multiple language interviewers and translators, digital video, digital audio, and stenographer services

Mixed mode

  • Combining one or more survey mode strategies helps maximize response rates